10 Tips to Help You Be an Effective Interpersonal Communicator:
Interpersonal communication skills are those which you will
need every day in your life – be it in your professional or your personal life.
They are some of the most important skills that you need to
focus on as a large percentage of your life involves interacting with people;
friends, colleagues, relations or your boss.
Interpersonal skills also play a part in your career
development and you will find a lot on that topic on various job websites,
but I also mention here some of the most important dos and don’ts that I think
will be of great help to you.
At first it may seem a simple and natural thing to do, but
talking to people is a complex process and it becomes more difficult when you
do not know how the other person will react. This is where effective
communication comes into play.
There is a great difference in the ability to communicate and
the ability to communicate effectively. Thus, it requires a person to have good
communication skills as it can make or break trust, deals or even change your
career.
1. Don't Show Negative Body Language
As the saying goes, ‘the first impression is the last
impression’, hence you should always be careful when it comes to body language.
It is said that a typical communication consists of more than
50% non-verbal communication, which includes body language. So if your body
language is sending negative signals to the other person, the communication
will probably break down in the process.
Another important point to note here is that you should not
bring any physical barriers between you and the other person. Barriers create
distractions and can make the communication process uncomfortable.
2. Do Not Interrupt the Other Person
It is very rude to interrupt a person while they are
speaking. Nobody likes to be interrupted because it hampers the thought process
and it is disrespectful.
If you have to make an interruption and it is necessary for
you to speak at the exact moment, then you need to make gentle interruptions.
Ask the person if you can interrupt him or her and say sorry, and whatever you
wanted to say must justify your interruption.
3. Think Before You Speak
Another adage that perfectly describes this point is ‘look
before you leap’. You should think how your words are going to affect the
person with whom you are communicating before making any comments.
That means you should try to connect with the feelings of the
other person in order to show that you genuinely care about the conversation
that is going between the two of you.
4. Listen Well
The ability to listen to what a person is saying is itself a
skill and you should focus on that while communicating with others.
If you have good listening skills you will be able to
understand that person’s words more clearly and react in a positive manner. It
will also send a signal to the other person that you care about what he/she has
to say.
5. Don't be Defensive or Attacking – Be Neutral
Some people tend to get defensive or attacking during
conversations.
You do not have to get overexcited when someone points out
your mistakes and get defensive or attack them. Be neutral and transparent so
that you can understand what is actually being discussed. Always maintain the
balance in the conversation so that everyone involved in the discussion has a
fair part in it.
6. Don't Deviate
Always try to stick to the topic of discussion to maintain
the relevancy of the communication process.
There is no need to bring something totally unrelated to the
discussion and waste the time of the people involved. If you deviate away from
the topic, the whole idea of the conversation becomes less meaningful.
7. Be Confident of Your Ideas
You should always be confident of what you are speaking and
should take ownership of your words. This is will increase the trust that the
other people have in you and make the conversation flow more freely.
8. Be Open to Receiving Feedback
Sometimes it is good to step back and be receptive to
feedback.
Communication is a two-way process and should remain like
that. You should be able to open up to feedback from the other person and give
honest feedback whenever you feel it is needed.
9. Use the Right Communication Method
Communication may not necessarily always be verbal and you
should understand that different types of situations ask for different methods.
You should know which type of communication method will be
more effective. Location is also an important point to remember; different
types of communication need different locations.
10. Shake Hands Firmly!
The last but not the least important tip is how you shake
hands when you introduce yourself.
Give a firm handshake but do not make it a tight one and also
do not squeeze. A weak handshake may indicate lower self-confidence.
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